Capital One reviews

5.0

100% would recommend to a friend

(13,179 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Sep 3, 2021
Recommend
CEO approval
Business Outlook

Pros

- The benefits are unparalleled - Colleagues are generally very helpful and supportive

Cons

- Promotions are not merit based. They're determined by how much 🍑 you can 💋 - Management couldn't care less about supporting their staff. They're all about destructive feedback, not constructive - Senior leadership have no business leading a company. They have no leadership skills, are completely out of touch, hardly communicate anything of value and definitely don't practice what they preach. - The Canadian business just fired over 1400 people (2 entire sites)…would a company that is well managed do that?

1.0
Apr 14, 2021
Recommend
CEO approval
Business Outlook

Pros

you could work here for the rest of your life

Cons

This place is absolute garbage. The culture is unbelievably toxic - people stopped addressing me in the 3rd person and just started addressing me in the 2nd person, e.g., "You will work 22 hours tomorrow" or "you will work 14 hours every saturday for the next 6 months, with no possiblity of vacation". The work life balance is non existent to say the least. I was promised I would be a software engineer and get to do what I love, but instead I'm just a janitor to work through these terrible internal processes and tools that are poorly defined and don't work 90% of the time. Literally everything I'm told to do is high priority fire drills that need to be resolved yesterday. This has been a complete waste of my life and is nothing but a red mark on my resume. I'm getting a raise with my next job, and cap 1 is even taking back my sign on bonus, so monetarily there's no reason to work here.

2.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent Pay Hours are 9-5 Some ability to try projects outside role

Cons

Everyone is nice until you realize it is actually a bit of a toxic work environment. Coworkers seem nice but are actually quite competitive and will tell on you to management using any little thing they see or hear from you during hubs (have to be extremely careful what you say). Im in a situation where although results focused, if the manager doesn’t really care about you your career growth is completely stunted. It really is about how a manager sees you and how much you suck up to them. I am finding my role to be more about pleasing my manager and completely ignoring my own development. I also find that I am bot allowed to challenge management on any ideas as they see this as a challenge to their intelligence/ hierarchy. Work overall is also very boring. I am definitely feeling underchallenged burnout. Just avoid this place - there are definitely better opportunities elsewhere if you are looking to grow.

Viewing 277 - 279 of 13,179 Reviews

Glassdoor has 21,297 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.