Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 5.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

100% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 5.0 out of 5 for work life balance, 5.0 for culture and values and 5.0 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1156) , Senior Software Engineer (547) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2002 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1639 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1390 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1252 reviews)); "The salary was good and decent." ((in 358 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 756 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 568 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 531 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 273 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 208 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

5.0

100% would recommend to a friend

(13,175 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,175 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Jun 16, 2025

Know What You're Getting Into

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good pay relative to other software jobs in the area. Lots of different areas of the company so there's always new things to learn

Cons

Performance review process is quite terrible. You can easily be caught off guard and face a PIP. Worse also is that the entire stack ranking process creates too much unnecessary anxiety and leads to lack of trust. Internal tools and processes can be a bit finnicky. Return to office policy feels pretty pointless with so many teams scattered around.

1.0

Apr 29, 2025

PIP Factory

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Most engineers I worked with were great and super collaborative. - (It would be a pro if you don't work here)

Cons

- Burn out 24/7, mental health took a toll. Personal life even was heavily impacted because of how the culture and stack ranking is. - Leadership blows, lots of dishonest people who act like they like you, they want to support you, but then they back-stab you. - Everyone gets pipped, no one is safe anymore, doesn't matter how well you do, it's all politics - Toxic culture - The "Bar" doesn't exist, and for some reason it keeps going up and up somehow. I basically did work which would be considered my role if I were promoted. - You won't get promoted unless you enjoy kissing butt.

3.0

Apr 18, 2025

Nightmare Review Process, Finally Axed Entire Job Family

Manager, agile delivery lead

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good salary while I worked there, nice work campus if you care about that (I would have preferred to work from home)

Cons

Extremely data-obsessed company and analyst centered; if you come up as any kind of analyst at all there, you'll have a clear career and promotion path and clear performance objectives. If you come in as something else, best of luck to you defining a promotion path - and you likely will have to defend your right for your job to even exist, at every. single. performance review. (why should that be an employee's job, you're asking? hey, great question, and I don't know either)

Viewing 250 - 252 of 13,175 Reviews

Jobs at Capital One

Café Ambassador - Carytown

Richmond, VA

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Café Ambassador- Delray Beach

Delray Beach, FL

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Café Ambassador - Anacostia

Washington, DC

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Café Ambassador- West County Center

Des Peres, MO

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Part Time Branch Ambassador - Texarkana

Texarkana, TX

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