Capital One reviews

5.0

100% would recommend to a friend

(13,156 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Nov 15, 2025

Changed Since Covid

Recommend
CEO approval
Business Outlook

Pros

Pay is good Health Benefits are amazing 401K is top tier Work on issues that touch people’s lives and it is a point of pride to say you worked on something that people see. I used to think it was awesome to say I worked somewhere with major brand recognition

Cons

Stack Ranking has morphed into this multi level hydra. It used to be clear cut that some employees weren’t up to par, but post covid it has slowly become a noose that is used to squeeze employees. First it was increased expectations(go from running 1 team to 2). Then it was being able to compete with employees who have been there for years. It doesn’t matter if you are new to cap one or the role, you were expected to hit the ground running or get left behind. Capital One used to be a place to learn and grow but now it is a cost effective Amazon. It got to the point where I was working while at a family funeral to stay on top of my job and I dreaded every email notification or buzz I got on my phone. I look back at my time wistfully, I would’ve loved to be a C1 lifer, but I no longer recognize the company I grew to admire.

1.0
Sep 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Most team members you’ll work with are the smartest and sweetest people that makes working there more bearable and great benefits

Cons

Over the last few years, I’ve noticed management being increasingly toxic. Managers gaslight you into believing you don’t know how to do your job properly and make you believe you won’t find a better job opportunity outside of this company. They will nitpick about tasks that are not even in your work scope. Some people’s leaders don’t wanna be held accountable and are ready to throw you under the bus to save themselves as they can be clueless about what you’re working on and do not understand at all although you keep sharing the same information with them but they pretend to understand everything as an act because they have too much ego to ask questions and always forget about updates you give them. Also priorities keep shifting which feels disorganized and feels like I worked for a startup.

1.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Most of the people you work with are genuinely good people, a few actually care about you. This does not include anyone that's a manager or above, however.

Cons

Oh God where to start. First the in-office situation is untenable. In addition to lack of meeting spaces, terrible parking availability, and an open office that does not allow for productive work, it is really unfortunate how employees are forced into a ranked performance system where great employees are given below average ratings solely to satisfy the ranking metrics. Heaven help you if you have a manager that isn't particularly good at their job, they will throw you under the bus time and time again to cover their behinds. RTO has been an utter disaster, forcing people to come back to the office only to spend their days on Zoom which is just as easily accomplished at home. Leadership never ever ever ever admits they're wrong or they've made a mistake, no matter how glaringly obvious it is. This is not the Capital One from 10 years ago which was a vibrant, engaging, great place to work.

Viewing 157 - 159 of 13,156 Reviews

Glassdoor has 21,269 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.