Capital One reviews

5.0

100% would recommend to a friend

(13,125 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,125 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Jul 3, 2008
Recommend
CEO approval
Business Outlook

Pros

COF is populated with very smart people who are driven to create leading edge results. Total cash compensation is excellent, although base is a bit lower than average. Leadership is very understanding of employees who need time off for family reasons or other personal reasons. Benefits are fairly good with a broad range of educational assistance, adoption benefits and even a two-week paid paternity leave. There is a high acceptance of people of color and LGBT staff. People are thoroughly screened before hiring to ensure as much as possible that they will be successful in this fast-paced, demanding culture. Women occupy many key leadership positions. The Richmond West Creek campus is beautiful.

Cons

Culture is quite unforgiving...very PC. Long hours and stress to create quickly with no mistakes can take their toll--this is not a company for those lacking confidence. In the current climate for financials, middle and upper middle managers are interested in showing their worth by cutting headcount while driving remaining staff to do more with less. As a whole the company is obsessed with speed and a six-sigma type approach to creation. Insofar as performance measurement goes, many times a person's "behaviors" as listed in in process counts far more than their results. In the past five years, the company has become far less nurturing.

2.0
Jun 19, 2008
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Opportunities for in-house training and on the job experience. Brand recognition helps on the resume. Very smart and talented coworkers. Well thought out programs, although not always for the associates' best interests.

Cons

The frequent reorganizations make it difficult to develop strong working relationship. The performance evaluation system emphasizes weaknesses and stokes internal competition. In addition the different job families are not treated or valued equally. The base salaries are lower and large portion of the compensation is deferred (annual bonuses etc) so if you leave you lose much of what you earned over the preivous year. Some claim that the company takes advantage of the visa status of many of the associates, rewarding them less since it is difficult for them to seek employment elsewhere.

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Glassdoor has 21,229 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.