Capital One reviews

Capital One is still a growing company. Unlike Citi or BAC, Capital One is figuring out its culture. As a result it often swings to far when issues arise. For example, if software outage prevent business capability, a new goverance group is created to oversee every aspect of IT delivery. This initial jerk always swings to more balance and appropriate levels, but it can be challenging. This growing company continues to refine its processes and people are often asked to lead & operate in grey spaces. This can be tough when everyone is figuring it out. Finally, the most challenging aspect of employment is the number of ambitious people. Thier recruting process intentionally targets these folks but it ends up creating competition. At year end reviews these employees are calibrated against each other to set the bars for compenstation. From a company stand point it is great because you reward the true top talent, but for individuals with limited insights in to other people's work, it can cause frustration.

Senior managers are typically not experts in their departments' core competencies. Therefore, SME employees in the department must "pitch" their ideas for projects to management, progressing slowly along a long learning curve for the manager. To make matters worse, it seems like just about the time your manager finally does "get it," he or she is whisked away to lead some other unrelated department. and the employees must train a new manager.