Capital One reviews

5.0

100% would recommend to a friend

(13,156 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Dec 6, 2009
Recommend
CEO approval
Business Outlook

Pros

COF endured the economic downturn, paid back TARP, and is positioned for growth through acquisitions and organically through existing businesses.

Cons

Culture can be passive aggressive at times. Everyone is exceedingly smart, but in many cases experience is lacking, particularly in Marketing & Analysis. This leads to amateurish mistakes that repeat themselves. It's getting better as the company matures.

4.0
Nov 20, 2009
Recommend
CEO approval
Business Outlook

Pros

As a Business Analyst Capital One was a fun place to work. Typically, people are quite approachable and talkative. You are quite flexible in your own schedule as long as you get the work done. I liked being able to work from home when I didn't have any meetings. Capital One has a good reputation for being analytically advanced especially for credit risk management.

Cons

The senior management is mostly experienced analysts and not the best strategic thinkers so you may often find yourself being pulled into working on some detail which may have no value for the business. Similarly, there may happen large organizational changes which may not make any sense but you just follow it because you are told so. Finally, especially during the past few years due to worsening credit environment there has been a number of budget cuts so a lot of the free perks disappeared.

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Glassdoor has 21,269 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.