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      Capital One

      Engaged Employer

      Capital One reviews

      5.0

      100% would recommend to a friend

      (13,171 total reviews)
      avatar

      Richard D. Fairbank

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      5.0

      Senior management

      5.0

      Compensation and benefits

      5.0

      Career opportunities

      Capital One has an employee rating of 5.0 out of 5 stars, based on 13,171 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      4.0
      Apr 15, 2012

      A decent place to work,some locations better than others.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of room for advancement,mostly positive atmosphere. Their emphasis on customer service lately,has improved the customer experience and a happy customer is a happy employee.

      Cons

      Senior management is using a model that ,in my opinion is not going to be successful in the long term.The recent decision to lay off Branch Assistant Managers was shortsighted. Customers want someone to turn to when the Branch Manager is absent and a Relationship Banker will not do in alot of instances.

      5.0
      Apr 12, 2012

      Wonderful place to work.

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      None at this time, cant think of anything that is wrong. The job is fun, people are great and there is opportunity for growth

      Cons

      No downsides. Some people can work from home and others are not able to. . It all depends on the type of work you are doing.

      4.0
      Apr 11, 2012

      Learned a ton, very talented people, unique culture which suits particular personalities

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extremely intelligent, driven people Ability to move around from job to job - which can be unrelated to previous experience (moves are based on skill level, but there's a downside because people can take highly specialized positions without prior experience) In some areas of the company - great flexibility with work schedule, hours, location - 'future of work' modality

      Cons

      Salaries and benefits decreased over time to accommodate becoming a bank vs. credit card company, Performance management process is cumbersome Success depends on manager who will fight for you Inconsistencies in 'flexible work' environment - vary from department to department and individual to individual Some legacy employees who joined Capital One when very young are still young and in very (too) senior positions

      Viewing 12913 - 12915 of 13,171 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,286 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.