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      Capital One

      Engaged Employer

      Capital One reviews

      5.0

      100% would recommend to a friend

      (13,175 total reviews)
      avatar

      Richard D. Fairbank

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      5.0

      Senior management

      5.0

      Compensation and benefits

      5.0

      Career opportunities

      Capital One has an employee rating of 5.0 out of 5 stars, based on 13,175 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      1.0
      Jun 5, 2011

      Worst job experience in my entire life.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are on par with the industry, and Capital One does support it's sales people through bonuses and aggressive marketing.

      Cons

      The transition from Chevy Chase Bank to Capital One Bank was not only ineptly planned and executed, but was a giant step in the wrong direction for both the customers and employees. I have never, ever, dealt with so many dissatisfied customers in my life, or seen so many confused and disgruntled employees. I have three decades of job experience and I can honestly say this is the worst job experience in my life. (Note: my comments apply to the banking side only. The card side, under the leadership of Ryan Schneider, seems to be a well run and positive environment).

      2.0
      Jun 3, 2011

      Company can be too smart for their own good.

      Senior operations analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Decent Pay/Benefits -Flexible work arrangements -High Quality Co-Workers -Nice Facilities -Spends money to keep up moral

      Cons

      -People tend to over analyze projects and people can make analysis match the desired outcome -Horrible IT (It's a wonder this company is still in business considering how much they rely on IT) -Promotions are very political (If you have a manager who won't fight for you then forget about getting promoted. Also, young analyst are promoted based on seniority. Once you have 18 months, you get promoted no matter how much you suck) -Good analysts do not necessarily make good managers. People managers should have people skills! -Company seems like they do not learn from previous mistakes. They seem to be willing to go down the same path that previously got them in trouble. Especially if their has been a change in management.

      2.0
      May 31, 2011

      Disappointed by HR

      Relationship banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, Extensive training for those who don't have previous banking experience

      Cons

      Salary very low HR Very unflexible They don't look at your resume they just place you in a branch and cannot transfer to another branch.

      Viewing 12904 - 12906 of 13,175 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,291 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.