Capital One reviews

5.0

100% would recommend to a friend

(13,194 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,194 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Jun 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Inspiring CEO/founder (Rich Fairbanks). Good benefits and working facilities. Meaningful work with tangible impact on customers and bottom line.

Cons

Unclear career growth. Need to self-promote for career advancement. Lack of proper orientation period when new at job.

5.0
May 28, 2013
Recommend
CEO approval
Business Outlook

Pros

excellent interpersonal skills- I feel comfortable talking with my customers and they share personal details about their kids, and update me on their lives every time they come in to bank with me so I know they are comfortable too. good customer service- I go out my way to make sure my customers get what they want and sometimes they don’t mind waiting in line a little longer just so that they can bank specifically with me. I think when you provide a good customer service, in the long run its superior to any product and that’s how I keep my customers coming back.

Cons

The company does not promote growth

Viewing 12814 - 12816 of 13,194 Reviews

Glassdoor has 21,318 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.