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      Capital One

      Engaged Employer

      Capital One reviews

      5.0

      100% would recommend to a friend

      (13,195 total reviews)
      avatar

      Richard D. Fairbank

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      5.0

      Senior management

      5.0

      Compensation and benefits

      5.0

      Career opportunities

      Capital One has an employee rating of 5.0 out of 5 stars, based on 13,195 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      5.0
      May 8, 2012

      Great place to be

      Security director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoy working at Capital One because of the culture and values. The culture is progressive, inclusive where open and honest conversations are encouraged. The support in my role and development are also key. The values -- Excellence and Do the right thing are not only spoken but embedded.

      Cons

      Downsides include the busy work schedules. Capital One is growing, not only from a products perspective, but also organizationally. Work schedules are hetic and sometimes overwhelming. But, as stated above, there is flexibility from a work/life balance persepctive.

      4.0
      May 7, 2012

      Wonderful

      Teller i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice transitional job; Low stress level; Good benefits and perks compared to other retail jobs; Training increased to one week before placement in branch; Opportunity to move up is present

      Cons

      Unclear career path; Unable to be cross-trained easily Bonus structure could use work but is nice for someone not in need of support through incentives

      4.0
      May 7, 2012

      Overall Capital One is a good place to work.

      Pt teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Capital one has a wonderful incentive program for both relationship bankers and tellers. Hours are flexible and Management usually will accommodate your needs. Capital One encourages promotions from within. Benefits are OK. Your co-workers become like family due to the Team environment that Capital One encourages.

      Cons

      Capital One has unrealistic goals for the personal bankers. The management team suffers undue stress due to the unrealistic goals. They never seem to hire enough staff to accommodate the needs of the branch. The secret shops are unfair to both the bankers and tellers. The whole "GAIN" approach required to be used with clients inhibits the banker from properly relating to the client. They like to put you on documented warnings when you don't follow the "GAIN" script. When complaints are made against management they are often dismissed and then the employee that complained winds up being "managed out" by the manager!

      Viewing 12811 - 12813 of 13,195 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,319 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.