Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 5.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

100% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 5.0 out of 5 for work life balance, 5.0 for culture and values and 5.0 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1159) , Senior Software Engineer (549) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (328) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1998 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1630 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1429 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1214 reviews)); "The salary was good and decent." ((in 355 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 742 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 567 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 541 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 276 reviews)); "Frequent layoffs and outsourcing" ((in 204 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

5.0

100% would recommend to a friend

(13,197 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (13,197 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Veteran status

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,197 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews

5.0

Sep 29, 2013

Great bank to work for

Senior teller

Recommend

CEO approval

Business Outlook

Pros

I had worked for other banks prior to Capital One. Overall it was a great improvement. They were flexible with my schedule while finishing college, but still allowed me to get as many hours as possible. I had great co-workers, but that can vary depending on the branch you work at. Just like any bank they want you to sell, but aren't pushy about it. There is opportunity for advancement if you show some effort and initiative.

Cons

Some managers can be difficult to work with, but that goes for any company.

4.0

Sep 27, 2013

Great company to work for, but highly competitive

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Analytically rigorous culture makes for an intellectually challenging place to work. Great development program for young analysts. The West Creek campus is a lovely place to have an office as well. Lots of opportunities to move up the ladder.

Cons

Performance review cadence can lead to backbiting. While work/life balance is often touted, this varies greatly depending on the culture of the specific team you're on.

3.0

Sep 26, 2013

Started out good...

Relationship banker

Recommend

CEO approval

Business Outlook

Pros

Lots of days off, friendly staff

Cons

low pay if promoted internally...over worked and under paid, I felt taken advantage of

Viewing 12766 - 12768 of 13,197 Reviews

Jobs at Capital One

Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound

Chicago, IL

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Work From Home - Senior Complaints Coordinator (CRT - Customer Resolution Team)

Richmond, VA

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Manager, Cyber Threat Researcher, Cyber Intelligence (Remote Eligible)

McLean, VA

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Café Ambassador- Downtown Detroit

Detroit, MI

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Café Ambassador - Hollywood

Los Angeles, CA

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Capital One

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Great bank to work for

Great company to work for, but highly competitive

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