Capital One reviews

5.0

100% would recommend to a friend

(13,200 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,200 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Nov 2, 2013

Try somewhere else

Recommend
CEO approval
Business Outlook

Pros

Can't think of a single one, except corporate culture. They couldn't do anything right.

Cons

Horrible processing, underwriting, management non-responsive, more focused on over-charging customers on credit cards that doing mortgage loans, and held a huge employee meeting to tell us exactly that. They ask for feedback, but then ignore constructive criticism and dismiss it just the same. No customer experience focus at all.

3.0
Oct 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun work environment depending on your team and manager unique corporate atmosphere

Cons

lack of compassion from management or higher management takes a long time to move up and get better hours in the company

3.0
Oct 22, 2013

Too many changes

Recommend
CEO approval
Business Outlook

Pros

The compensation and benefits package were competitive with the standard here in Dallas, TX and they rewarded hard work with professional advancement and raises.

Cons

Too many changes in upper level management. In the 4 years I worked there I had 4 different managers and watched other departments go through the same disconfiguration. What was worse is the managers were almost always replaced with someone less experienced and knowledgeable.

Viewing 12754 - 12756 of 13,200 Reviews

Glassdoor has 21,326 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.