Capital One reviews

5.0

100% would recommend to a friend

(13,208 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,208 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Sep 28, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits are excellent and most managers will work to accommodate your schedule. I have heard of horror stories with other managers telling part-timers that if they didn't drop out of school and go full time, they would be "let go."

Cons

They treat you like a dog. They figure that since they pay you your salary they can abuse you in any way, shape or form. They stress building a book of business and following up with your pipeline contacts but all of that is thrown in the garbage when they force you to jump around branches last minute and miss scheduled customer appointments you have setup. Then they ask you why you're having trouble meeting your numbers. There is very slow growth within the company. Management doesn't want to promote employees if they're already doing well in their current positions since it's hard to find quality bankers. At the same time if you're not doing well you can forget about working the ranks. The district manager ignores exaggerated and inflated daily branch results just to make herself look better. The DM's also ignore the fact that there are many managers who discriminate against customers. I've worked with some racist managers who would purposely give a hard time to certain ethnic groups for no apparent reason and when I would step in and say it's not right what they're doing, I got the cold shoulder and they would give me a hard time from that point on. I wouldn't be surprised if the ACLU investigates them in the near future. You can be as loyal as you want to this company but you will never see the opposite. Employees get laid-off without just cause and the turnover rates are ridiculously high. These are just a few of the cons i've experienced working at Capital One.

3.0
Sep 26, 2012

My Experience was not pleasing.

Recommend
CEO approval
Business Outlook

Pros

The money was decent, and some of my co-workers were berable.

Cons

The system in which the bank works seems outdated and causes frustration with employee's.

Viewing 12748 - 12750 of 13,208 Reviews

Glassdoor has 21,336 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.