Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 5.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

100% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 5.0 out of 5 for work life balance, 5.0 for culture and values and 5.0 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1161) , Senior Software Engineer (550) , Business Analyst (443) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (247) , Director (219) , Project Manager (203) , Senior Associate (195) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2029 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1627 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1418 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1252 reviews)); "The salary was good and decent." ((in 354 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 749 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 576 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 277 reviews)); "Frequent layoffs and outsourcing" ((in 211 reviews)); "Used to be a great company until upper management shifted and now department is terrible." ((in 131 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

5.0

100% would recommend to a friend

(13,208 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (13,208 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,208 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews

1.0

Oct 12, 2012

Utter Crap

Lead teller

Recommend

CEO approval

Business Outlook

Pros

Great hours and holidays. Easy way to get in to career field without previous experience.

Cons

Very poor customer focus - causes loss of customers and cross-sell potential. That focus loss, in turn, results in lower income and removal of bonus potential. Lack of concern for employee retention - you might as well just have a revolving door for employees to come in and then immediately leave again. Advancement is based upon favoritism and not upon skill.

3.0

Oct 11, 2012

Recoveries Associate

Recoveries associate

Recommend

CEO approval

Business Outlook

Pros

Decent incentives initially, flexible schedule if you are meeting monthly goals, etc.

Cons

Lack of professional development opportunities for phone associates

4.0

Oct 9, 2012

Depends on which role you are in

Principal analyst

Recommend

CEO approval

Business Outlook

Pros

Good Salary Nice Benefits and facilities Flexibility to work remotely Open culture that takes care of employee interests

Cons

Highly decentralized work with separate teams for simple tasks DA world is more suitable for IT people with good communication skils DA work is mainly ad-hoc and recurrent reporting Not much exposure to analysis

Viewing 12739 - 12741 of 13,208 Reviews

Jobs at Capital One

Full Time Branch Ambassador - Bogalusa Area

Bogalusa, LA

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Part Time Branch Ambassador - Thibodaux

Thibodaux, LA

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Part Time Branch Ambassador - Texarkana

Texarkana, TX

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Part Time Branch Ambassador - New Iberia

New Iberia, LA

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Full Time Branch Ambassador - Bunkie

Bunkie, LA

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Capital One

Capital One reviews

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Utter Crap

Recoveries Associate

Depends on which role you are in

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