Capital One reviews

5.0

100% would recommend to a friend

(13,219 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,219 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Jan 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Good salary. Good facilities and getting better. Smart, sociable co-workers.

Cons

In such a large company, things take forever to get done. Often it felt like my work wasn't having any impact or even getting to the customers; it seemed like it was getting entangled in bureaucracy. When I had an idea, often the response would be "Good luck getting that through legal/brand/etc"

2.0
Dec 28, 2012
Recommend
CEO approval
Business Outlook

Pros

The best part of the job was working from home and not having to commute on a daily basis.

Cons

The plethora of information conveyed during training is very overwhelming. The training format is convoluted. Expectation to retain knowledge in a limited period is illogical. Use of a strict "informational/conversational" flowchart to provide technical assistance to customers defeats the company's objective to impress customers that services provided are unscripted.

4.0
Dec 21, 2012

Capital One

Recommend
CEO approval
Business Outlook

Pros

Great work life balance, Lots of opportunities for those who seek it, Location had good benefits like gym, nurses office; Smart group of people

Cons

Career path can depend on what group you're in, too much focus on profitability per user instead of maximizing value of user.

Viewing 12709 - 12711 of 13,219 Reviews

Glassdoor has 21,351 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.