Capital One reviews

5.0

100% would recommend to a friend

(13,211 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,211 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Jun 15, 2014

Las Vegas Call Center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits! Very customer driven. There is a lot of empowerment to do what you feel is right for the customer. They are also big on volunteer work and encourage you to volunteer even if it's during your work day they will try to get you time off. Most managers are invested in their agents and are eager to help the succeed.

Cons

Micro managed. Every moment of your schedule is monitored by your phone activity. Small queues make it hard to get time off. Favoritism is alarmingly apparent with leaders from the former bank.

3.0
Jun 14, 2014
Recommend
CEO approval
Business Outlook

Pros

The company offers competitive salaries and bonuses, a stock purchase program, and a vast number of training opportunities. Another plus is relatively easy to move within the company into different groups and jobs.

Cons

I feel like that while management outwardly encourages input from their subordinates, it is rarely embraced and in the end you end up just doing what you are told.

4.0
Jun 13, 2014
Recommend
CEO approval
Business Outlook

Pros

The salary was pretty reasonable. The benefits were also very reasonable. The management were decent and I didn't have any problems with them. I felt treated fairly.

Cons

Some of my co-workers made it difficult to work with them. But other than that my time at Capital One was pretty decent.

Viewing 12688 - 12690 of 13,211 Reviews

Glassdoor has 21,340 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.