4.0
Apr 25, 2013
Ernest effort in pursuit of excellence in customer service
Current employee, more than 1 year
Portland, OR
Recommend
CEO approval
Business Outlook
Pros
*All decisions are weighed against the company mission to do the right thing. Like the Golden Rule, it may create complications, it is also fundamentally clear, simple, direct and self-evident in problem-solving. *The guiding cultural principal of PWE, Positive Workplace Environment (which I like to call Pweh, in honor of Mel Brooks), actually works at Capital One - discouraging gossip, and bullying, and all the petty little squabbles that undermine team-building.
Cons
Compensation and benefits are stable and reliable -- but only slightly above average. In the pursuit of excellence, compensation should more accurately reflect the excellence we seek.