Capital One reviews

5.0

100% would recommend to a friend

(13,234 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,234 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Jun 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Well-run company at the top of the house - strategy will keep them out of big trouble in the industry Extremely bright folks work there, making every day intellectually challenging Pay and benefits are very good

Cons

Company has lost some of its "fun" atmosphere and is now more like a stodgy bank Re-orgs happen too frequently

1.0
Jun 17, 2013

Perception not reality

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits at least

Cons

360 reviews guarantee that good work is not rewarded, being a nice guy and getting along is. As long as you give the perception that you're working, you do fine. IT staff is mostly outsourced and treated like serfs; their input is not valued. Ideas are only good if they come from COF corporate employees. Not from employees from acquired companies, not from contractors.

4.0
Jun 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Expectations of individual performance are very high and are reflected in the quality of work produced. Work environment is highly competitive, magnifying the level of effort given ny associates. Mobility between roles is openly discussed and encouraged.

Cons

Highly bureaucratic structure results in excess deliberation over high impact projects creating huge lags in decision making process.

Viewing 12625 - 12627 of 13,234 Reviews

Glassdoor has 21,366 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.