Capital One reviews

5.0

100% would recommend to a friend

(13,251 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,251 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Sep 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Quality of intellectual talent - still among the best and brightest although erosion of average intellect has continued from its peak in 2004-2005.

Cons

Its just like any other bank now - no growth anywhere - dog-eat-dog politics. Political maneouvering trumps meritocracy. Some of the most unprofessional managerial behaviors have started to creep into the culture. Executives make noises from time to time but largely adopt a 'Look away and dont tell' position on such happenings. Some quality does exist at the MVP+ levels but thereafter, its all downhill VP and below.

1.0
Sep 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits (health insurance, 401K matching, on-site banking, fitness center, etc).

Cons

Politics, confusion and broken promises among/between upper management. Corporate leadership wants change/innovation/growth, but individual leaders generally don't want to change anything in their departments because they are so entrenched in the unique "Capital One Way" (even if it's no longer "the best way"), leading to mixed messages and conflicting direction at the implementation level.

5.0
Sep 12, 2013

Brilliant data-centric people

Recommend
CEO approval
Business Outlook

Pros

Collaborative culture, everyone understands the importance of numbers and data

Cons

No one can say yes, 100 people can say no...technology hurdles

Viewing 12565 - 12567 of 13,251 Reviews

Glassdoor has 21,387 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.