Capital One reviews

5.0

100% would recommend to a friend

(13,244 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,244 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Jun 22, 2015

Great Company

Recommend
CEO approval
Business Outlook

Pros

I have worked as a Branch Manager and a Small Business Banker with Capital One. The leadership team at this bank is great. They support you and genuinely care about your career goals and growth. You have banking hours so work life balance is also hard to beat. Compensation is fair and great employees.

Cons

Their computer systems are convoluted and way outdated. Be ready to re-key info.....a lot. Depending on your career path opportunities may be limited if you do not live int the VA or NY areas.

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Capital One Response
10y
Hi there! We’re glad to have you as a part of the Capital One family. Thank you for your feedback – it’s important to us to have top notch technology that enables our associates to do their work efficiently. We will certainly pass along your recommendations about the branch computer systems.
5.0
Jun 21, 2015
Recommend
CEO approval
Business Outlook

Pros

I worked for Capital One as an analyst for several years, coming in straight from college. The Analyst Development Program was a great way to make a transition to the "real world," get a lot of training and support, and meet many people throughout the company. I felt like my managers cared about my development and provided great opportunities to succeed. On a broader level, Capital One has a very collaborative culture. Work/life balance was prized and easily obtained. Pay and benefits were very good, especially for the Richmond area. It is easy to switch teams if your current position is a bad fit, and that flexibility is supported by management.

Cons

Bureaucracy is a necessary evil, but that doesn't make it any less annoying. People are smart, but this can also result in overly complex systems and processes. There always seemed to be constant re-orgs that seemed disruptive and may or may not have actually achieved business objectives.

5.0
Jun 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits, forward thinking, great people!

Cons

Can get hectic at times. Disconnect between Data Analysts and Business Analysts, but this is likely not just an issue at Capital One. Slowed down by big company sludge. It's often hard to get something done, and it won't be quickly. Made worse since we are in the banking industry.

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Glassdoor has 21,377 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.