Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 5.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

100% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 5.0 out of 5 for work life balance, 5.0 for culture and values and 5.0 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (546) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1980 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1619 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1401 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1269 reviews)); "The salary was good and decent." ((in 360 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 738 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 561 reviews)); "Brutal performance management" ((in 526 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 271 reviews)); "Frequent Layoff and Reorganization." ((in 199 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

5.0

100% would recommend to a friend

(13,156 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Jan 31, 2024

Great People and Great Products held back by management

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Benefits are second to none in the area - Compensation is Good - The People are talented - Products are interesting and engaging and organized to work on - Always room to move to areas you are more interested in - Great potential to create a network

Cons

- Direct Management quality has high amounts of variance and turnover - Your manager and skip have more impact on your compensation and perception of you than your actual work does - Middle and Upper Management has no idea what happens day to day for much of the company, and is slowly squeezing its limited resources - Promotions and compensation often feels arbitrary - General direction of company is not focused on its people, but reusing tools and using as few resources as possible, makes promotions and getting adequate staffing impossible

4.0

Jan 15, 2024

It’s a pretty cool place, but don’t expect remote options

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

They value work/life balance a lot. Expect to work no more than 40 hours a week unless you have a really unfortunate manager or you yourself really want to. Also expect to be able to fully take advantage of all of their awesome benefits. If you want to take a class, or have a baby, they will pay for it without a second thought. If you have COVID, don’t feel embarrassed about taking that unlimited sick leave to get better. Also, the pay is pretty good for the DC area with decent opportunities for growth (especially if you get hired in Card).

Cons

They say they are doing remote in various positions, but I’ve heard horror stories from more than a few people. Getting hired remote, but it’s not written in their contract, so they get mandated to visit the office anyways. Or people who have guarantees from managers but HR doesn’t agree years later. Also, they are trying to say they aren’t doing layoffs, when in reality they are doing everything but to copy Silicon Valley for the shareholders. There have been mass layoffs of anyone who got below a certain threshold of reviews as “fired for the employees poor performance”. I think the remote debacles are on a similar note as well.

2.0

Aug 17, 2023

Not as great as it used to be

Sr. manager, project program management

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits are great, so are the severance packages, which is great when you get managed out for 'performance' so they can hit their 10% forced attrition goal (back door layoffs)

Cons

Their move to being a 'Tech Company' may be great for all the folks they poach from Google and Meta, but they seemed to have forgotten that they need people to run their operations...well, at least until they can automate practically everything. Then their journey to the dark side will be complete. Also, hunger games style performance reviews. Did everything asked of you? To bad, your manager wasn't any good at arguing for your rating or you weren't some sr leader's pet, you're gonna be fodder for their 'Below Strong' bucket...

Viewing 121 - 123 of 13,156 Reviews

Jobs at Capital One

Corporate Soft Skills Trainer (Virtual)

Remote

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Full Time Branch Ambassador - New Iberia

New Iberia, LA

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Senior Associate, Horizontal HR Business Partner

McLean, VA

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Part Time Branch Ambassador - NYC

New York, NY

View job

Senior Administrative Assistant (Administrative Support Assistant III) - AI Foundations

United States

View job

Capital One

Capital One reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great People and Great Products held back by management

It’s a pretty cool place, but don’t expect remote options

Not as great as it used to be

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