Capital One reviews

5.0

100% would recommend to a friend

(13,135 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,135 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Nov 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were competitive

Cons

“Strategy” consists of 4 days of the CEO talking AT you about, no lie, how the discovery of electricity led to the invention of computers. Amazing insight from a bank that wants to think of itself as a tech company. Onboarding new hires is one size fits all. Stacked ranking performance reviews reward managers who can BS, and ICs who gate keep knowledge and pretend they work alone/the team doesn’t exist. 15% of workforce was mandated to be placed in Below Strong ranking and automatically put on performance improvement plans. This is a ploy used by leadership to fire massive amounts of employees without calling it a lay off. Teams were reorganized 3 times in less than a year of service. Remote employees treated poorly, preferential treatment given to those who commute to the office. Haphazard plan and no transparency for requiring RTO.

1.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits, lots of perks, lots of swag and random gifts, lots of team events and a very easy and brainless job. All you have to do is schedule meetings, color code the living life out of that calendar, otherwise you are not competent in C1’s eyes.

Cons

Working there with all the back stabbing people will have you doubting your intelligence and asking yourself if you are ever capable to getting anything done right because the gaslighting is real. They will tell you are doing great, not provide feedback and then in review time you will be blown away by all the lies the will make up to justify your low rating. Yes they do stack ranking and if you are not good at being fake, stabbing people in the back and being the “hey look at me I am so great” to leadership then you will not last long.

1.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is ok for the job title, but they'll take every second of your time on or off the clock so it's lousy pay-per-hour. Switching companies, I got almost the same base pay as a Senior Engineer as I was getting at Capital One as a Lead Engineer.

Cons

Race to the bottom culture. There are turnover targets that range from 10% to 20% per year throughout the company, and I was told in no uncertain terms that "If you just fulfill the responsibilities of your role, you won't last long." In addition to your regular job, you'll be expected to spend your personal time volunteering to run groups/events at the company, and to study for and earn certifications so that higher ups can brag about having the highest percentage of associates with X-certification. If you don't distinguish yourself, you're at risk for being used to fill a turnover quota. Obviously security needs to be a concern for banks, but they've taken it to an extreme where it's difficult to perform basic job related tasks. You need to get personal approval from a VP for anything. Other members of my team were using Excel to work with csv files, so I applied for permission to install Excel on my machine as well, but I was repeatedly told by my VP that I didn't need it. Be prepared to beg to be allowed to get your work done, and then make up the time spent begging and waiting for approval. If you plan to work remotely, make sure you live VERY far from the nearest office. At the moment, Capital One requires anyone within 50 miles of an office to commute to that office, even if none of your team members are at that office. This was the breaking point for me: when they wanted me to spend 4 to 6 hours per day in traffic in order to join virtual meetings with my distributed team. I joked that it'd be cheaper to hire background actors to pretend to work at their office every day. The current threshold for being required to commute is 50 miles from any office, but that could change and I wouldn't trust any distance under 100 miles. I've worked at some notorious companies like Amazon, but Capital One was the first job where I felt like I was fighting against the company trying to get me to fail. They really are looking to meet their turnover quotas and will keep looking for excuses to fail you until their meet that quota.

Viewing 76 - 78 of 13,135 Reviews

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