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      Capital One

      Engaged Employer

      Capital One reviews

      5.0

      100% would recommend to a friend

      (13,244 total reviews)
      avatar

      Richard D. Fairbank

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      5.0

      Senior management

      5.0

      Compensation and benefits

      5.0

      Career opportunities

      Capital One has an employee rating of 5.0 out of 5 stars, based on 13,244 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      3.0
      Jan 17, 2025

      SLT out of touch with its workforce

      Information technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay and the nature of the work can be engaging and rewarding, particularly for those fortunate enough to be part of the right teams.

      Cons

      The company’s senior leadership appears disconnected from the realities faced by its workforce, resulting in policies and decisions that fail to address employees’ actual needs and challenges. The performance management process is overly burdensome and steeped in workplace politics, fostering frustration and demotivation among associates

      1.0
      Dec 13, 2024

      PIP-ed after 12 years

      Relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved my co-workers. Managers are terrible

      Cons

      They try to make it feel like they value you, but will get rid of you to save a few bucks.

      1.0
      Dec 11, 2024

      They eventually will kick you out if you are not British

      Strategy analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay for grad roles Good perks Good location

      Cons

      The company falls significantly short when it comes to diversity and inclusion. Despite public claims of advocating for diversity, the reality is quite different. Performance reviews appear to be biased, favoring a narrow demographic—specifically white, middle-class, young men. Individuals from minority backgrounds often face challenges in feeling welcomed or valued, and many have either left the company or are struggling to thrive. The leadership team lacks inclusivity and often prioritizes appearances over meaningful contributions, creating an environment that feels cliquey and unwelcoming. There is a pressing need for genuine efforts to embrace diverse perspectives and foster a truly inclusive culture

      Viewing 619 - 621 of 13,244 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,377 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.