Capital One Director, Process Management reviews

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(11 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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11 reviews
2.0
Sep 30, 2025

Horrendous Culture

Recommend
CEO approval
Business Outlook

Pros

Pay is competitive for the area, they give a lot of free merch

Cons

Some Integrity issues are built in, , Riddled with poor performers who are insulated through management networks that accept wide knowledge, skill and performance gaps based on “ in club” rules. Outdated policies, processes and technology, bi-annual stacked ranking based on story telling and back-door deals drives a low integrity culture.

4.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Excellent employee benefits and health insurance

Cons

Performance management process is outdated and skewed

1.0
Feb 28, 2024

Wow … like WOW

Recommend
CEO approval
Business Outlook

Pros

WFH 3 Days Okay Benefits Decent salary Nice Cafeteria

Cons

On average the most inept people i’ve ever met. They have tenure but no industry knowledge so they just make things up and talk… a lot. Abandoned projects, redundant processes, crap tech (run on G not MS) zero risk management. The only thing that matters is which cell you belong to, being seen and surviving bi-annual forced ranking which is like playing a weird game of scrabble. you finished the ranking by pushing through a layer of inept employees and tell them great job. I met three really smart capable people and they’re all gone… The company is afloat as a glitch or a spell. If you need money, okay dumbing things down, can pretend like things are fine, join …you can last a year alone but join a corp cell to stay longer.

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