Capital One reviews

5.0

100% would recommend to a friend

(13,238 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,238 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Aug 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits are good and some perks such as working remotely (if you work for the right manager) help maintain work life balance. You'll work with many smart people who you'll learn from; most everyone is amicable and interested in getting things accomplished.

Cons

Tremendous lack of communication from management regarding direction of company. Very political - if you aren't good at promoting yourself and getting the right notice during meetings you will go nowhere. Doing your job well is not enough to get promoted nor is it rewarded. Understand in advance that your job is not secure. If you are promoted during the year, expect to get a poor review when you are first evaluated at that new level.

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many post Discover merger.

Cons

Toxic environment. Falsified reviews. Leadership completely lies on their own regarding what is going to happen, or are told to. They strategically eliminate many high performing employees, and within a few days, post for the same on Linked in. Terrible company.

1.0
May 29, 2026

Toxic culture

Recommend
CEO approval
Business Outlook

Pros

Great learning opportunities & tools. Nice office with Starbucks on site.

Cons

Performance Management - it’s every 6 months and it’s horrible has caused a very toxic environment and no one feels safe and the focus is not so much on work but job security. Extreme high turnover for folks under 3 years. Some people don’t even get proper feedback they are out by 6 months. I am people leader and it suck’s because I cannot even protect my people properly.

Viewing 589 - 591 of 13,238 Reviews

Glassdoor has 21,370 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.