Capital One reviews

5.0

100% would recommend to a friend

(13,236 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Nov 20, 2015
Recommend
CEO approval
Business Outlook

Pros

The West Creek campus is nice. Modern workspaces are becoming the norm. Who doesn't love multiple Starbucks on campus?! They are attempting to compete with digital companies

Cons

Leadership is not qualified There is a limited focus on the customer Forced ranking performance model Inorganic growth via acquisition has hurt the culture

4.0
Oct 7, 2015

Good opportunity

Recommend
CEO approval
Business Outlook

Pros

One of the very few large banks that you actually believe is trying to keep a morally justifiable course. All of the horrible headlines about big banks during the financial meltdown largely did not apply to Capital One. They are constantly trying new things and expanding into new areas. Their campuses in Richmond and Plano are top notch, and at least when I was there compensation was above average.

Cons

Constant churn internally. Director and up are constantly moved around, often times just to provide change for change's sake. A department that is running well is almost guaranteed to be largely disbanded within a year. Some people enjoy a new job every year, others not so much. Constant heavy pressure to perform with overly ambitious goals set by senior leadership.

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Capital One Response
10y
Thank you for your thoughtful reply. We agree that change for the sake of change is no good! Your feedback about internal change and employee morale is important to us, as we consistently work to strengthen our culture and develop our associates.
4.0
Jun 24, 2015

Great Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, onsite fitness centers, cafeterias, and health center. Benefits are some of the best around. Great people to work with.

Cons

Home Loans is the worst part of the business to be in due to no work life balance and senior management that does not value the people. Try to stay in auto, card, or bank.

Viewing 577 - 579 of 13,236 Reviews

Glassdoor has 21,369 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.