Capital One reviews

5.0

100% would recommend to a friend

(13,234 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,234 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Feb 15, 2018
Recommend
CEO approval
Business Outlook

Pros

9-5 Good health benefits 4 mos maternity leave, tho they prorate and keep yearly bonus if you take the leave

Cons

-All white male leadership bro club atmosphere. Gave feedback to female creative directors like "perhaps if you smiled more and were more friendly to the (male) leadership team, you could be considered for promotion." -Had very abusive and toxic GCD in place, with over 50 complaints in HR - leadership did nothing about it. Protected him because it "made them look bad if they report someone to HR that they had put up for promotion". -Had very toxic Director in place, lots of HR complaints, did nothing about it -Women creatives of all levels are hired in lower than their level of expertise and have to fight for years to get menial promotions, and fend off feedback like "perhaps if you spoke less in meetings and took notes/smiled more/got a (male) mentor". Meanwhile, men were hired in at top roles, top pay, and promoted faster and more often. -Performance mgmt was a popularity contest, not meant to set people up to succeed or learn -Creatives who spoke up about the toxic culture and lack of diversity in the creative depts, were re-orged and managed out of jobs. -Creative dept ultimately hired an outside consultant to come in and help with morale and issues - after report was issued and very serious charges logged, no changes made, all-male leadership still in place.

1.0
Jan 11, 2018
Recommend
CEO approval
Business Outlook

Pros

1- If you know VP and above folks , you are protected 2- Great downtown office 3- If you want to learn about how to apply for a credit card and how it works under the hood, GO FOR IT. Just don't expect the "fintech" word to help in the Schaumburg and Chicago office.

Cons

1- The company is constantly downsizing its offices in Chicagoland 2- Politics. TNT can learn drama from here. 3- Performance management is very mismanaged. Forced ranking system.

Viewing 562 - 564 of 13,234 Reviews

Glassdoor has 21,366 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.