Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 5.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

100% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 5.0 out of 5 for work life balance, 5.0 for culture and values and 5.0 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1158) , Senior Software Engineer (547) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2004 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1591 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1427 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1213 reviews)); "The salary was good and decent." ((in 362 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 746 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 571 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 526 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 277 reviews)); "Frequent Layoff and Reorganization." ((in 202 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

5.0

100% would recommend to a friend

(13,186 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,186 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Jan 9, 2021

If I could do it all over again, I would have never accepted a job here

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Decent pay, very easy to get promoted if you lack any skill and just know the right way to signal that you are doing way more work than you actually are doing on a daya to day basis; Good new hire program from a social standpoint

Cons

Very hit or miss; If you get placed in a bad team, there will not be enough work. You will not develop any skills. You will get punished for having any views different than the herd. Obscure belief that "everyone produces the same amount of work" and the only thing that matters for promotions is anything besides your actual job. Work life balance is too good in the sense that 50% of the employees work about 5-10 hours a week total. Its great if youre a parent with 4 kids and dont care about growing your career. Otherwise, it sucks

1.0

Oct 25, 2020

A place with no growth where your career dies

Senior associate software engineering

Recommend

CEO approval

Business Outlook

Pros

Seems like if you work here, there aren't any expectations of you to perform. Anybody can "do the job" and you can pretend all the way through.

Cons

Where do I even start: 1. Bad pay 2. Terrible promotion criteria 3. Jennifer Jackson is a joke. Capital One Canada has not grown since she took over. She has been focusing on her own brand and career growth instead of the organization.

2.0

Mar 8, 2020

Get ready to drink the kool-aid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great compensation and benefits package (therapist coverage went up to $3000 this year!). - Some managers are very invested in your development and learning. - Lots of friendly and smart people, the open culture makes it easy to work with each other and make friends.

Cons

- Your experience varies GREATLY depending on your manager, there are some truly useless managers that somehow continue to get promoted into more senior roles. Lots of nepotism and favouritism exhibited by senior leaders. - HR has no idea how to proactively ensure fairness; certain groups are given random competitive salary increases while others are left behind. Significant salary gaps between job families. - Nothing exciting happening in Canada, very difficult to get things done if you do have good ideas. Leadership tries to get you excited about the future by rolling out a brand strategy that is unrealistic and won't change anything, or by saying they have aspirations to grow but with no specifics on how. - Extremely high turnover (at least 50% of the people you started with will be gone within 2 years) yet leadership refuses to acknowledge the problem and make changes that results in higher morale and happiness.

Viewing 334 - 336 of 13,186 Reviews

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