Capital One reviews

5.0

100% would recommend to a friend

(13,193 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,193 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Jun 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits and ... good benefits

Cons

The LT members on the Corporate Communications team at Capital One are among the worst group of individuals I've ever worked with. I don't know that 1 single thing is ever accomplished when they lead meetings. They just fill the time with all the corporate jargon they can muster in 30 minutes, display lots of enthusiasm, and then they're off to another meeting they BS their way through. It's incredible how they foster a culture where you can get ahead the better you speak about the values, and tenets of the team, over people who actually get work done.

3.0
May 30, 2023
Recommend
CEO approval
Business Outlook

Pros

You can learn a lot if you really put effort in. The culture of Capital One is great if you are a top performer. Great office Great work life balance

Cons

If you get put on a development plan say bye to your job. Very autonomous, don’t expect help on learning anything. They put the bottom 15-20% of employees on a PIP. Does not matter if you are doing excellent, it’s based on a tier system. So if you join a group of say 100 folks, and everyone is a great performer. The bottom 15-20 people amongst the team will all get put on a PIP. This is why they are always hiring

2.0
Mar 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Lots of internal learning and development opportunities. High tech and social learning opportunities.

Cons

Extremely political and subjective appraisal process. A manager can shine a light on the smallest development need or area of growth and completely ignore or dismiss positive performance results. It’s all about being known and liked by a broad audience and making sure your manager likes you and wants you to move forward or up. If they don’t, they have the power to discredit any accomplishment. The cultural philosophies sound great, but they aren’t actually followed or executed. The appraisal process is labor intensive and time consuming but doesn’t yield accurate results. It’s not transparent. Often you don’t find out the benchmarks by which you’ll be measured until the END of that evaluation period. The calibration model creates forced “losers” regardless of performance. It’s not a totally fair process.

Viewing 325 - 327 of 13,193 Reviews

Glassdoor has 21,315 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.