Capital One reviews

5.0

100% would recommend to a friend

(13,186 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,186 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Jan 14, 2024

Culture shift

Recommend
CEO approval
Business Outlook

Pros

1) Smart, collaborative coworkers in some areas 2) Interesting work and good learning opportunities in some areas 3) Possible to have really good people managers 4) 4.5% match with 401k 5) Bonus structure particular at Director and above level 6) Stock purchase plan, 15% of each $1 from company 7) Nice and modern facilities and variety of food options in cafeterias in main Richmond and McLean locations 8) Improvement and innovation focused 9) Fast promo track if you are diligent, in the right role, influential, with a strong manager advocate. 10) amazing severance packages which have been abused by quiet quitters. 11) unlimited sick days, 4.5 months maternity leave, 8 weeks paternity leave

Cons

1) performance mgt process is exhausting and gets in the way of getting work done; talent mgt in Q1, PM cycle in Q2, talent mgt again in Q3, another PM cycle at Year End, repeat. 2) Hyper focus on stack ranking though being promoted as not (recently 12-15% below strong push in some groups). 3) Bar is always rising, but still a number of incompetents slip through the cracks because of how influential (some would say popular) their people manager is in/outside the room. Lots of overhead having HR business partners hired to manage the process of pushing people leaders to meet target distribution. 4) Constant change, and chase after the next shiny object. Have seen BAU work that keeps engine running be considered less important. 5) Very heavily scrutinized by regulators 6) Push that we are a tech company that happens to be a bank but legacy systems and clunky tech infrastructure makes it difficult to get things done, and takes forever to implement tech solutions (would also help if we had more consistently competent product managers, there are some really good ones, would be lucky if C1 manages to keeps them) 7) Overly complex, consensus driven decision process (lots of mtgs, lots of people in the mtg to make one decision) 8) of recent, a number of hush hush layoffs (aka reduction events) throughout enterprise, explained as preparation for recession even though it is widely known within associates as pandemic over hiring had they were greatly profitable last two years, and then explained as being too lenient during pandemic and need to prevent the bar from slipping 9) hybrid policy (2-3 days per week) with mgt monitoring badge activity 10) not so generous PTO days even though there’s no tracking mechanism 11) shift to Amazon culture with hiring of multiple ex-Amazon execs

1.0
Dec 23, 2023

N/A

Recommend
CEO approval
Business Outlook

Pros

None that I can think of.

Cons

Strong office politics. You have to know how to play politics

2.0
Dec 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Eg health care

Cons

Over worked, high turnover, constant manager and team changes. Will tell you Saturdays are temporary but only if management like you. Seen people here for 2 years who can't get off Saturday shift. Been here 2+ years never heard so many people applying for new jobs as right now. Sold a dream of career progression but your options are limited to FLM, trainer or QA. Very rare anyone escapes front line. Pay is poor be prepared to never have a Saturday off if you work Saturdays.(thank god I don't anymore)

Viewing 319 - 321 of 13,186 Reviews

Glassdoor has 21,307 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.