Capital One reviews

5.0

100% would recommend to a friend

(13,193 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,193 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Jan 4, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a mutually supportive corporate culture. It's a big company with a lot of complexity and inter-team dependencies, so you find yourself constantly asking questions and seeking answers. This is invariably well- and helpfully received. Also, it's a company that takes diversity, inclusion, and belonging seriously.

Cons

The twice-yearly Performance Management rituals, in which we work to satisfy attrition targets by putting 10-15% of employees (depending on job level) on PIPs based on stack ranking—not necessarily on truly poor performance—are a huge drain on morale, especially for people leaders.

1.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

I would normally say the pros is the salary, but trust me, you work for every, single cent!

Cons

The interview process is not very transparent. They only tell you what you want to hear to get you onboard, and then, you get the job, and find out that you've got 10 other responsibilities that you didn't even know about. Everybody is spying on each other and gossiping to report back to your boss. The bosses there to treat the admin team like slaves! They have them running around at their beacon call, and undermined them at every chance they get. They talk about "setting you up for success", but they do everything but that! In my whole career, I've never seen a more toxic work environment, so I could not take one more second working there and quit! Note: If they offer you a signing bonus, they will want the money back if you leave before two years.

Viewing 313 - 315 of 13,193 Reviews

Glassdoor has 21,315 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.