Capital One reviews

5.0

100% would recommend to a friend

(13,128 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,128 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Jan 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing. Culture and values are outstanding. Facilities are beautiful and make work a place you want to go.

Cons

Re-org’s happen a lot. One minute you have a smart, nurturing supervisor that helps you build your career while praising you for your amazing work. And the next minute you have a back stabbing, ladder climbing, bully of a boss that manages by fear and intimidation and you’re wondering if you went to sleep and woke up in the midst of a bad dream because you’re certain that two days ago you were given an excellent review by a Sr Executive and today you’re being told that your work is horrible, you shouldn’t talk in front of superiors anymore, you require special treatment and you should think about your future here, all by a new boss that’s clearly intimidated by smart people and ready to re-org you out of the company because they can to save their own job.

5.0
Oct 15, 2021
Recommend
CEO approval
Business Outlook

Pros

True customer focus through all levels of management. Everyone is collaborating with the customers' best interests at heart. As a product manager I got to partner with designers, business analysts, data engineers, and of course my tech teams of 4-7 software engineers. Auto loans is organized into "experiences," each focused on a different phase of the customer's journey, and product managers get a high level of autonomy to develop new features and improve processes. My projects were engaging. People across job families were engaged in their work, smart, collaborative, and really nice. Also we're a good mix of a tech company and a bank: product and technology are at the focus of the company, but you still get banking holidays and log out at 5pm every day. I was in auto loans in the Plano campus.

Cons

There is a high level of change: I had 5 managers in the last 12 months. That's higher than average, but everyone seems to change managers at least once a year if not twice; either because the manager gets moved to a different team or because you do. My projects tended to get changed frequently as well: partway through a project, leadership would change the objective and ask us to focus on a different goal, abruptly stopping a 6- or 12-month project halfway through without us delivering anything. That happened enough to my projects and other product managers' to become a pattern. This all combines to a frustrating level of change when you have really interesting projects and would love to get them out to customers. My advice would be to start coding an MVP as quickly as possible so you can at least deliver something before priorities shift.

5.0
Oct 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Treat this place as a university . Learn new technologies to put in your resume and use this place as your stepping stone.

Cons

1. Work pressure. No work life balance. Managers tell you that you should not work after 5 PM. But on the other hand, you have unrealistic deadlines. Agile is out of picture. Work is taken in chunks and divided into sprints. PO says “we have to deliver this in this many sprints”. In office hours, we have tons of meetings and no room for actual work. This leaves no choice and you end up working from home after office hours. 2. Office politics - corruption, bias, favoritism at its peak. 3. Incompetent managers and peers who are waiting for you to finish your work and then steal it and showcase as their own piece of art. After work is done, manager will say you didn’t do anything great. You are hired to do this. Everyone else is doing the same. What are you doing extra?? 4. No freedom to be yourself - just pretend you like Capital one in front of your manager. 5. Team work vs individual performance management - all year, mobbing is enforced and people who want to take up something on their own are blamed in the retrospectives. At the end of year, no one knows who did the actual work. Only manager’s favorite guy gets the promotion. The least favorite might even end up losing their job. 6. Idiotic meetings - two hours of useless meetings to come up with some points on blah blah which is not helpful in any actual work.

Viewing 28 - 30 of 13,128 Reviews

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