Financial Services Representative Telephone Banking/ OLB Support Challenging, but it's hard to knock the pros
Pros
Great benefits, 3 week vacation in the first year, 38k to start, transit friendly location, 6 month paid training. Instructors are really friendly and try to make it as easy as possible if you come from a non banking background. Free banking and great employee rates. Career growth within the bank eventually, depending on what you're looking for. If you meet sales targets for 6 months (2 quarters) you get a 2k permanent raise, followed by another 2k raise if you meet for a second 6 months. So 42k plus end year bonus. Some guys make like 60k gross but they sell like crazy. To be honest I never finished college and I feel I have the potential for a long career if I play my cards right. There are days when I loathe the job however if you can stick it out there is potential for a long and well paid career. To make 42k without schooling and without breaking your back by doing physical labor, there are deff worst jobs out there to be had. It is not perfect but it could be a lot worse and a lot less pay and I Have been there so I am thankful for what I have.
Cons
Some clients that call in are just really awful people, a lot of stress if not meeting targets, you will prob work afternoons for 2 plus years (f you last that long) because shift bids are based on seniority. Targets have been adjusted to be more manageable but it is stressful quarter after quarter to meet them and some days you want to just stand up and quit. But then you think about the pros I mentioned above and you keep going. It is deff not for everyone and I almost gave up a few times, but I have an really great team leader who helped me with my sales so it's not as bad anymore. Half of the 14 or so people that we started training with have quit or got fired, but a few also have moved on to better positions within the bank.
