Sales leaders who just follow orders - no human element of actually leading a team. Overly micro-managed on the sales people, creates tension and frustrations amongst all staff. Always reducing expenses at the lowest level of the Bank- the sales force. should all have one on one support- given the ridiculous sales targets. Outdated systems and cumbersome paper involved in the sales cycle. If you what people to sell and give advice- take away the behind the scenes paper, approval, etc and give them support- so they can continue to produce more. Mgmt attempts to create one team- however each division has its own ridiculous targets- hence continual in-fighting for clients between segments. Clients never really in the right offer. NEW LEADERSHIP - SHOULD TAKE NOTE 100% - to really create One Bank approach stop penalizing staff when a client goes to another segment as it creates frustrations for all staff, including mgrs. Also no room for advancement unless you have a mentor, friend you know, it is not what you know but who you know . Wrong people promoted for management with no people management skills nor leadership skills - since no real succession in moving upwards.
