CIBC reviews

This is by far the most toxic work environment I have ever come across. - You're micromanaged CONSTANTLY. - They have incredibly high turnover and don't care at all. - Weekly "call listenings" Where they basically listen to random calls (or calls you choose) and pick them apart asking why you didn't ask certain questions or follow their scripting. Every single thing you do is monitored. You get in trouble for going to the bathroom often or needing a second to get a drink. Every minute you are not on the phone, you're being watched. - If you're written up you lose the chance of any bonus. - Despite what they tell you, the only goal is to sell to clients. It's not all about client experience. They want you to sell sell sell to everyone. If it doesn't make ethical sense they still want you to sell and somehow encourage you that you're doing the right thing. - Management is awful. They don't care about you or your goals. They will throw the seniority card in your face every single time a new posting comes up for a different position. "There are people in this building who have been here 20 years that want that job too" and "What are you doing to work towards that position" Unless you have an in with the managers and go out drinking and do extracurriculars with them then forget the chance to move up. They will keep you in your position, promise you they will do a development plan so you will move up, make you sign it to cover themselves but never follow through on any of it. Also the compensation sucks here. Sick Policy: This is probably the most ridiculous part of working here. You get "unlimited sick days" HOWEVER if you are sick too much you get written up. KEY THING TO NOTE... ITS SUBJECTIVE. There is not an actual number of sick days to adhere to before you get written up its whatever they think is too much. Also, they don't accept sick notes or doctor notes at all. You have to call in sick to the phone line. THEN call you direct manager and leave them a voicemail. THEN wait by your phone all day for your manager to call you back to verify you're actually sick in order to be paid. It's key not to miss that phone call. The managers are all on a power trip. Save yourself the headache and toxic environment and...DO NOT WORK HERE. Leaving was the best decision I ever made.