Is CIBC a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at CIBC have rated their employer with 3.5 out of 5 stars in 245 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at CIBC .

Does CIBC pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at CIBC with 3.4 out of 5 stars based on 245 anonymously submitted employee reviews. This is 8.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at CIBC.

What are the top reviewed jobs at CIBC?

Customer Service Representative (515) , Financial Services Representative (515) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 886 reviews)); "Culture is great and friendly" ((in 573 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 487 reviews)); "The team was great and welcoming" ((in 292 reviews)); "Work environment is good and supportive" ((in 234 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 576 reviews)); "salary is low and can't afford the live in vancouver" ((in 443 reviews)); "poor management and sometimes difficult to work" ((in 382 reviews)); "long hours working 7 days a week literally back to back 7 days in a row" ((in 136 reviews)); "Compensation is low and bonuses are not attractive" ((in 85 reviews))

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CIBC

CIBC Customer Service Representative CSR reviews

3.5

58% would recommend to a friend

(245 total reviews)

Harry Culham

60% approve of CEO

55% positive business outlook

Ratings by demographic groups

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Gender

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Customer Service Representative (CSR) employees have rated CIBC with 3.5 out of 5 stars, based on 245 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

245 reviews

5.0

Sep 13, 2024

csr

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

financial products knowledge client exposer good salary

Cons

very hectic work under pressure

4.0

Aug 29, 2024

It's good

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

It gives you banking experience and a good entry point

Cons

You have to work a year to progress

3.0

Aug 23, 2024

OK

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

there are good benefit for family

Cons

the job is kind of boring

Viewing 46 - 48 of 245 Reviews

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CIBC Customer Service Representative CSR reviews

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