Is CIBC a good company to work for as a Client Technology Analyst?

Client Technology Analyst professionals working at CIBC have rated their employer with 3.7 out of 5 stars in 765 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Technology Analyst Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Technology Analyst interview questions at CIBC .

Does CIBC pay Client Technology Analyst employees well?

Client Technology Analyst professionals rate their compensation and benefits at CIBC with 3.6 out of 5 stars based on 765 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Client Technology Analyst salaries at CIBC.

How happy are Client Technology Analyst professionals working at CIBC?

65% of Client Technology Analyst employees at CIBC would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Client Technology Analyst professionals have also rated CIBC with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.5 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Financial Services Representative (515) , Customer Service Representative (514) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 885 reviews)); "Culture is great and friendly" ((in 583 reviews)); "relaxed and good work life balance" ((in 544 reviews)); "The people are great and easy to work with" ((in 516 reviews)); "The team was great and welcoming" ((in 294 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 569 reviews)); "Low salary based on market Lack of process and procedure" ((in 440 reviews)); "poor management and sometimes difficult to work" ((in 399 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 139 reviews)); "Compensation is low and bonuses are not attractive" ((in 80 reviews))

CIBC Client Technology Analyst reviews

3.7

65% would recommend to a friend

(765 total reviews)

Harry Culham

75% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (765 reviews)

Ratings by demographic groups

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Client Technology Analyst employees have rated CIBC with 3.7 out of 5 stars, based on 765 company reviews on Glassdoor. This indicates that most Client Technology Analyst professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Technology Analyst professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

765 reviews

4.0

May 15, 2026

Supportive team and management, but work can be draining

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Work life balance (remote or hybrid work) - Training and support - Team (at least the one I had) - Stability - Salary - Benefits - Management (from my personal experience)

Cons

- Soul-draining work - Difficult customers - Culture feels like a brainwash - Management (not my experience, but one of my colleagues was heavily targeted by management and almost literally pushed out of her role)

1.0

May 14, 2026

Limited benefits overshadowed by lack of training and support

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The only advantage is the group insurance

Cons

There was no proper training at the branch, constant long lineups with no support, and heavy responsibility over the cash box

3.0

Apr 21, 2026

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was mostly behavioural questions.

Cons

Need to accomodate to existing employees (inflexible sheduling).

Viewing 7 - 9 of 765 Reviews

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CIBC

CIBC Client Technology Analyst reviews

Company ratings over time

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Reviews by job title

Supportive team and management, but work can be draining

Limited benefits overshadowed by lack of training and support

CSR

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