Is CIBC a good company to work for as a Client Associate?

Client Associate professionals working at CIBC have rated their employer with 3.8 out of 5 stars in 522 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Associate Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at CIBC .

Does CIBC pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at CIBC with 3.7 out of 5 stars based on 522 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Associate salaries at CIBC.

How happy are Client Associate professionals working at CIBC?

71% of Client Associate employees at CIBC would recommend their employer to a friend. This rating has increased by 18% in the past 12 months. Client Associate professionals have also rated CIBC with a 3.5 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.6 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Customer Service Representative (515) , Financial Services Representative (515) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"Good benefits for staff: free service charges and discounted rates on loans and mortgages." ((in 867 reviews)); "Culture is great and friendly" ((in 585 reviews)); "relaxed and good work life balance" ((in 548 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 509 reviews)); "Digital team is great and nice to work with" ((in 305 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 564 reviews)); "Low salary based on market Lack of process and procedure" ((in 441 reviews)); "poor management and sometimes difficult to work" ((in 378 reviews)); "Hours are long but you are pretty much prepared for it when you signed up for the job" ((in 137 reviews)); "Low compensation relative to other big 5 banks" ((in 84 reviews))

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CIBC

CIBC Client Associate reviews

3.8

71% would recommend to a friend

(522 total reviews)

Harry Culham

100% approve of CEO

70% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

3.6

Culture & values

3.5

Work/Life balance

Client Associate employees have rated CIBC with 3.8 out of 5 stars, based on 522 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

522 reviews

5.0

Sep 17, 2023

Busy location

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible Hours, friendly management and coworkers

Cons

Lack of tellers, little training regarding bank's products

5.0

Sep 13, 2023

Good staff/management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

•semi flexible hours •if put in request for days off it is 90% time accepted

Cons

•not enough hours •bad communication between online banking team, in branch, telephone banking and fraud department. We all receive different instructions and procedures which confuses clients.

4.0

Sep 8, 2023

Pros and cons for a customer selv re

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Employee benefits are really good

Cons

If you are a new employee, you don’t have much options to book your vacation in the first year. You might get your vacation scattered or might get lucky and get altogether. Also working as customer service rep it can get overwhelming at times to constantly talk to customers. There are break but it can still get too much to talk to customers non stop.

Viewing 85 - 87 of 522 Reviews

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CIBC Client Associate reviews

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