Is CIBC a good company to work for as a Client Associate?

Client Associate professionals working at CIBC have rated their employer with 3.7 out of 5 stars in 765 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Associate Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at CIBC .

Does CIBC pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at CIBC with 3.6 out of 5 stars based on 765 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at CIBC.

How happy are Client Associate professionals working at CIBC?

65% of Client Associate employees at CIBC would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Client Associate professionals have also rated CIBC with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.5 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Financial Services Representative (515) , Customer Service Representative (514) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 885 reviews)); "Culture is great and friendly" ((in 583 reviews)); "relaxed and good work life balance" ((in 544 reviews)); "The people are great and easy to work with" ((in 516 reviews)); "The team was great and welcoming" ((in 294 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 569 reviews)); "Low salary based on market Lack of process and procedure" ((in 440 reviews)); "poor management and sometimes difficult to work" ((in 399 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 139 reviews)); "Compensation is low and bonuses are not attractive" ((in 80 reviews))

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CIBC

CIBC Client Associate reviews

3.7

65% would recommend to a friend

(765 total reviews)

Harry Culham

75% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (765 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Associate employees have rated CIBC with 3.7 out of 5 stars, based on 765 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

765 reviews

3.0

Dec 12, 2024

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Customer facing, good environment, business hours, weekends off

Cons

Some difficult customer interactions make the days long and the job draining

2.0

Dec 7, 2024

Branch Location is Important

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pros similar to all big firms, benefits are good.

Cons

It is a disaster if you work in a busy branch. It is stressful, and your pay is fixed hourly. Even there is little time for lunch. Experiences really depends on the branch.

5.0

Dec 6, 2024

Skills needed for CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Problem solving skills needed good listening skills need to empathize Cash Handling experience

Cons

Its monotonous but if u love the job its fun

Viewing 55 - 57 of 765 Reviews

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CIBC Client Associate reviews

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Good

Branch Location is Important

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