Is CIBC a good company to work for as a Client Associate?

Client Associate professionals working at CIBC have rated their employer with 3.8 out of 5 stars in 522 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Associate Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at CIBC .

Does CIBC pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at CIBC with 3.7 out of 5 stars based on 522 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Associate salaries at CIBC.

How happy are Client Associate professionals working at CIBC?

71% of Client Associate employees at CIBC would recommend their employer to a friend. This rating has increased by 18% in the past 12 months. Client Associate professionals have also rated CIBC with a 3.5 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.6 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Customer Service Representative (515) , Financial Services Representative (515) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 875 reviews)); "Culture is great and friendly" ((in 576 reviews)); "relaxed and good work life balance" ((in 545 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 512 reviews)); "Digital team is great and nice to work with" ((in 310 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 566 reviews)); "Low salary based on market Lack of process and procedure" ((in 441 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 137 reviews)); "Compensation is low and bonuses are not attractive" ((in 83 reviews)); "Senior management is always asking for more and not compensating for the extra effort given." ((in 36 reviews))

CIBC Client Associate reviews

3.8

71% would recommend to a friend

(522 total reviews)

Harry Culham

100% approve of CEO

70% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Associate employees have rated CIBC with 3.8 out of 5 stars, based on 522 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

522 reviews

2.0

Aug 13, 2013

"For What Matters" is definitely not well supported

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not much except free banking Most branches are now open 7 days a week. Hours are better than some other banks.

Cons

Financial institution with the lowest wage! Not the best with respect to customer service experience Difficult policies

2.0

Jul 23, 2013

Hard working people with a very weak direction

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits, day-job hours, work life balance

Cons

Very slim chance of career development, brutal pay, unrealistic targets/goals, promotions are almost insulting they are so poorly thought out, little voice held by branch employees

4.0

Jun 18, 2013

A

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

friendly working environment in branch

Cons

often short staffed, sometime results in long line and client complaints

Viewing 508 - 510 of 522 Reviews

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Reviews by job title

"For What Matters" is definitely not well supported

Hard working people with a very weak direction

A

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