Is CIBC a good company to work for as a Client Associate?

Client Associate professionals working at CIBC have rated their employer with 3.6 out of 5 stars in 765 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Associate Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at CIBC .

Does CIBC pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at CIBC with 3.5 out of 5 stars based on 765 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at CIBC.

How happy are Client Associate professionals working at CIBC?

62% of Client Associate employees at CIBC would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Associate professionals have also rated CIBC with a 3.4 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Financial Services Representative (515) , Customer Service Representative (514) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 885 reviews)); "Culture is great and friendly" ((in 583 reviews)); "relaxed and good work life balance" ((in 544 reviews)); "The people are great and easy to work with" ((in 516 reviews)); "The team was great and welcoming" ((in 294 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 569 reviews)); "Low salary based on market Lack of process and procedure" ((in 440 reviews)); "poor management and sometimes difficult to work" ((in 399 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 139 reviews)); "Compensation is low and bonuses are not attractive" ((in 80 reviews))

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CIBC

CIBC Client Associate reviews

3.6

62% would recommend to a friend

(765 total reviews)

Harry Culham

64% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Client Associate employees have rated CIBC with 3.6 out of 5 stars, based on 765 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

765 reviews

3.0

Mar 11, 2025

CSR

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good hours, pay is more than minimum

Cons

People are super rude, management sucks and does not back you

2.0

Feb 27, 2025

High stress

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good pay and bonuses schedule is good

Cons

Pressure for reaching targets monthly.

2.0

Feb 14, 2025

Stressfull

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice office space, good insurance

Cons

Very hard to reach statistics, quality service has no value, work during holidays

Viewing 46 - 48 of 765 Reviews

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CIBC Client Associate reviews

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CSR

High stress

Stressfull

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