Is CIBC a good company to work for as a Client Associate?

Client Associate professionals working at CIBC have rated their employer with 3.6 out of 5 stars in 765 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Associate Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at CIBC .

Does CIBC pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at CIBC with 3.5 out of 5 stars based on 765 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at CIBC.

How happy are Client Associate professionals working at CIBC?

62% of Client Associate employees at CIBC would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Associate professionals have also rated CIBC with a 3.4 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Financial Services Representative (515) , Customer Service Representative (514) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"Benefits are good and help financially" ((in 874 reviews)); "Culture is great and friendly" ((in 568 reviews)); "great people and helping each other" ((in 516 reviews)); "The team was great and welcoming" ((in 283 reviews)); "Work environment is good and healthy" ((in 231 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 566 reviews)); "Low salary based on market Lack of process and procedure" ((in 436 reviews)); "Hours are long but you are pretty much prepared for it when you signed up for the job" ((in 142 reviews)); "Compensation is low and bonuses are not attractive" ((in 92 reviews)); "Limited growth opportunities when working on the public site; seeking more challenging and impactful work." ((in 53 reviews))

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CIBC

CIBC Client Associate reviews

3.6

62% would recommend to a friend

(765 total reviews)

Harry Culham

64% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Client Associate employees have rated CIBC with 3.6 out of 5 stars, based on 765 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

765 reviews

3.0

Sep 11, 2025

Private Banking

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Full time role, with pay

Cons

Overworked, underpaid and it’s clique

5.0

Sep 6, 2025

good job

Account manager

Recommend

CEO approval

Business Outlook

Pros

good management, great colleagues and support system

Cons

nothing to complain about because they are good

2.0

Aug 30, 2025

Okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are good Can work from home

Cons

Low pay for lots of work

Viewing 28 - 30 of 765 Reviews

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CIBC Client Associate reviews

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Reviews by job title

Private Banking

good job

Okay

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