Best Buy reviews

3.5

59% would recommend to a friend

(41,880 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

42K reviews
5.0
Jun 18, 2015

Best Job I've Ever Had

Recommend
CEO approval
Business Outlook

Pros

I have an amazing team that worked with me every step of the way! The manager hired really great people. During the holidays I received a large pay check! Best Buy's employee discount is great.

Cons

The demographic I work in is very difficult to work with. Customers are deciding between buying food or a cell phone. It is hard to make the sale with them. They are usually "just looking" or only come during sales.

4.0
Sep 8, 2016
Recommend
CEO approval
Business Outlook

Pros

I got to work with fun people in a great work environment. Getting hands on all the latest tech is a cool perk too. Good employee discount, especially for the Mobile Department. Overall, I had a lot of fun here. They also worked really well with my school schedule.

Cons

Responsibilities outweighed compensation. They expected me to work at 100% and cover a lot of areas, but did little to reward me for it. Low pay and a lack of sales commission made it hard to care at times, easy to just "hang out." Even though I had years of experience there, was among the most knowledgeable, and got good sales numbers, the annual raises were pathetic and they even hired inexperienced new employees at a greater pay rate than me.

2.0
May 28, 2017
Recommend
CEO approval
Business Outlook

Pros

-Work with cool electronics -Awesome vendor accommodations -Corporate systems are reliable

Cons

-Management is never on the same page as each other -Expected to contact customers in your area multiple times like you're a used car salesman -Workplace drama gets out of control, especially in a larger store with more employees -Employee discount is not what you think it is. IRS states that a discount larger than 20% granted by a corporation has to be reported as taxable income. Example: If you buy a set of speakers for 600 dollars with the employee discount, and list price is 1200 dollars, that is a 50 percent discount. So, the 600 dollars you saved at the time of sale, is later reported on your paycheck on the pay period you purchased the speakers as "Merchandise Rcvd". You are taxed for 600 dollars made. There have been employees in the store that have saved money for large purchases, made the purchase, and then the following check they receive is only 10 dollars, because most of their check has been taxed. Of course, they don't mention this to you at NEI (New Employee Induction) when they first hire you.

Viewing 4 - 6 of 41,880 Reviews

Glassdoor has 43,433 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.