Barclays reviews

3.9

78% would recommend to a friend

(22,115 total reviews)
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C.S. Venkatakrishnan

85% approve of CEO

72% positive business outlook

Barclays has an employee rating of 3.9 out of 5 stars, based on 22,115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Barclays employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

22K reviews
3.0
Oct 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Salary was good as compared to other customer service competitors...food was also ok...training time is good

Cons

lots of restrictions and rules...long hour shifts,bad leave policy,no public holidays not even Diwali.. I was in VCC so lots of call pressure,odd working hours,bad background verifier .

1.0
Aug 13, 2016
Recommend
CEO approval
Business Outlook

Pros

-Salary paid in time -not easy to lose job unless you make big mess ups .(.due to lack of good people staying in company for a long time) , can work here for a long time as long as you can shutup and not express your views (accept feedback/accept nonsense) even when you are right -can work well as long as you have a good rapport with your manager

Cons

-very disconnected/disordered company , nobody knows what is the right thing to do, and how to do anything properly , -perception created of employess as resources, they simply want the right no of people logged in and dont care about anything else.. -People who genuinely want to improve the work environment. find ways to do things better ,basically care about the barclays values(Stewardship,integrity ,etc) will be disappointed after sometime and find the place a farce -nothing is really in place, transport is rubbish, food at cafeteria is rubbish, even the rosters are not decided one week ahead, work schedules are changed on the same day and you cannot even be sure of your break timings, which are changed as per login requirement anytime. IT systems are rubbish , with monitors not working, keyboards missing many keys, software routinely hanging crashing. -Place is heading for doomsday as far as senior management goes , which is why I left after 3 years

1.0
May 11, 2016

Bullying is in the DNA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

HQ offices are fantastic, great canteen and amazing views. Exciting environment while things are fine.

Cons

Bullying and harassment are daily fare. Salaries are at the low end of the market. long hours are expected and extra efforts are quickly forgotten. Raising the point that the workload is unreasonable and leads to long hours meets a 'work smarter not harder'. I experienced first hand bullying and harassment and know of two other former colleagues having been treated the same way without HR or upper management moving a finger. I raised a case with HR before resigning and it was only met by denial. Not a collaborative environment, a lot of back stabbing and politics. Brown nosing gets you farther than talent.

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Barclays Response
10y
I am really sorry to hear that you had a bad experience with us and felt unsupported. This is not the environment we would tolerate or want as it is very important to use that colleagues have fulfilling roles and careers and line managers who offer support and guidance.
Viewing 127 - 129 of 22,115 Reviews

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