BT Group reviews

3.7

68% would recommend to a friend

(10,826 total reviews)
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Allison Kirkby

72% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
5.0
Dec 9, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Less pressure very relaxing job

Cons

Nothing i found if team us bad

4.0
Dec 8, 2025

Proactive approach

Recommend
CEO approval
Business Outlook

Pros

Continuously acting on employees feedback. Making improvements based on employees reviews.

Cons

Sometimes relying on AI to judge employees behaviour towards customers on calls, which we all know is not good. AI is still in in pilot state of deployment.

Viewing 247 - 249 of 10,826 Reviews

Glassdoor has 11,808 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.