Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (198) , Associate (165) , Customer Service Representative (156) , Account Manager (150) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1289 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 600 reviews)); "Benefits and leaves are good" ((in 440 reviews)); "World ethics is good and culture" ((in 337 reviews)); "Pay is good and hours are also flexible." ((in 311 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 417 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 209 reviews)); "Hours are long and unsociable" ((in 102 reviews)); "Every 3 years Senior Management will change" ((in 99 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 86 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

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BT Group

BT Group reviews

3.7

68% would recommend to a friend

(10,826 total reviews)

Allison Kirkby

72% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

2.0

Jun 14, 2012

Finance Professional

Finance

Recommend

CEO approval

Business Outlook

Pros

Deals in telecommunication,great work culture

Cons

Worst management,close relations working together

2.0

Jun 13, 2012

London-centric management, not focused on financial industry

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The network has a global reach and thus there is huge potential to expand and grow the business. The benefits and vacation time are great.

Cons

Since the company is so large there are competing management priorities and there is no longer a focus on serving the needs of the financial community. There is also the looming UK pension debt that will continue to put a strain on using profits to drive innovation.

2.0

May 31, 2012

Working for BT in Asia

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

BT is growing in Asia and there are opportunities in this part of the world.

Cons

Tends to be male dominated, and can be an aggressive place to work. It tends to be "less polite" than other places I have worked. Swearing and yelling is not uncommon, especially with some in senior management positions.

Viewing 10630 - 10632 of 10,826 Reviews

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Ratings by category

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Finance Professional

London-centric management, not focused on financial industry

Working for BT in Asia

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