BT Group reviews

3.7

68% would recommend to a friend

(10,826 total reviews)
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Allison Kirkby

72% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Jun 13, 2012

London-centric management, not focused on financial industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The network has a global reach and thus there is huge potential to expand and grow the business. The benefits and vacation time are great.

Cons

Since the company is so large there are competing management priorities and there is no longer a focus on serving the needs of the financial community. There is also the looming UK pension debt that will continue to put a strain on using profits to drive innovation.

2.0
Jun 11, 2012

BT Global Services

Recommend
CEO approval
Business Outlook

Pros

Unparalled Global Network/Services Footprint and Delivery Model Rich and deep Services/Solutions Portfolio Marquee Client List Unrivaled Branding/Name Recognition

Cons

1) UK Corporate at times seems 'out of touch' and onerous Governance processes restrict Regional Team flexibility/responsiveness/autonomny responding to 'in-theatre' market demands 2) BT Pension commitments inhibit Corp. flexibility to meet analyst expectations and eliminate 'dead-wood' UK personnel so Regional Teams are targeted for repeated (1-2/Yr) headcount reduction(s)forcing less people to try to do more 3) Recent wave of BT Global Services Executive Management / Sector Lead defections by legacy INS Services team appear tied to influx of ex-HP (EDS) management team and impact of repeated restructurings reminding former/current employees that they're operating in BT Americas version of 'Survivor'..... 4) Lack of US PoP density, or investment/acquisition strategy toward this end, inhibits BT's ability to effectively compete in the domestic MPLS space Vs AT&T, Verizon, etc. 5) Functionally, BT's Corporate focus RE: Alliance Management is more 'administrative' Vs strategic in nature. Certifications, VIP rebates, Procurement, etc. seem to take precedence over well thought out 'Go To Market' Campaigns, Building brand recognition/mindshare in the US, field engagement acceleration activities and true sales/business development.

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