Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (198) , Associate (165) , Customer Service Representative (156) , Account Manager (150) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1296 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 598 reviews)); "Benefits and leaves are good" ((in 423 reviews)); "Culture is good and friendly" ((in 331 reviews)); "good pay (better than any Indian MNC) (but now the average pay is reduced for new joiners)" ((in 325 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 417 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 215 reviews)); "Hours are long and unsociable" ((in 105 reviews)); "Senior management do not listen" ((in 100 reviews)); "Mixed messages from Senior leadership" ((in 87 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

Skip to content Skip to footer

Notifications

BT Group

BT Group reviews

3.6

68% would recommend to a friend

(10,827 total reviews)

Allison Kirkby

72% approve of CEO

55% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

3.0

Feb 12, 2013

Great place to work, until you are out.

Programme manager

Recommend

CEO approval

Business Outlook

Pros

Good management system, great benefits, homework

Cons

When they do not need you anymore, their only proposal is a common deal to find another job somewhere else.

3.0

Feb 11, 2013

Over 10 years experience with BT in El Segundo

Senior network engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule, competitive salary, great benefits

Cons

Somewhat unorganized USA business model

1.0

Feb 4, 2013

Difficult atmosphere, avoid this company

Project manager

Recommend

CEO approval

Business Outlook

Pros

Flexible working - working from home possible sometimes depending on line management Central location in town Some parking Canteen

Cons

CYA mentality rewards the political Constant non-transparent drip-feed of redundancies - people disappear NI staff have total security, RoI staff have none. Financial results totally dependent on headcount cuts in RoI Constant re-organisations couched as streamlining of processes followed by job cuts Huge pressure to sell Little work-life balance

Viewing 10516 - 10518 of 10,827 Reviews

Top companies for "Compensation and Benefits" near you

Ericsson

3.6★Compensation & Benefits

Nokia

3.5★Compensation & Benefits

Orange

3.8★Compensation & Benefits

Mobilis

3.8★Compensation & Benefits

Jobs at BT Group

Senior Full-Stack Engineer

Sales Operation Manager

Ignite 2025 - Senior HR Analyst

BT Group reviews FAQs

Reviews BT Group reviews

BT Group

BT Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work, until you are out.

Over 10 years experience with BT in El Segundo

Difficult atmosphere, avoid this company

Top companies for "Compensation and Benefits" near you

Jobs at BT Group

BT Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at BT Group

BT Group reviews FAQs