BT Group reviews

3.6

68% would recommend to a friend

(10,843 total reviews)
avatar

Allison Kirkby

72% approve of CEO

55% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
4.0
Oct 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity, diversity, good pay and people. Culturally diverse, and recognised brand which puts you in good stead for future external opportunities. Roles can be diverse and challenging, and your ceiling is only imposed by your personal aspirations.

Cons

Some long-standing staff resistant to change and new ideas. Secondment culture means you can take on additional tasks without any guaranteed rewards. Also, if you work for an area of the business that isn't doing so great, it can taint your future through association with potential failure.

5.0
Oct 18, 2014

Good salary, Work/Life Balance

Recommend
CEO approval
Business Outlook

Pros

1. Good salary 2. Work/Life Balance 3. Friendly leadership - always encouraging to do something innovative 4. Free mobile, broadband reimbursements 5. Exposure to great domain knowledge 6. Great offsites

Cons

1. Not new work everytime. 2. Sometimes working with vendors can be troubling. 3. Appreciation of employees like rewards are less 4. Offsite chances rare.

1.0
Oct 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Good team sprit with your team, very sociable place to work, nice customers in general.

Cons

Training provided by "one of the best sales people on site" only to find shortly after they was only top as they were manipulating the system (lying about their sales), If you dont read a script almost word for word from a piece of paper provided you are put on a "performance plan" which is sold to you as a good thing that will get you extra training - the training consists of three calls being listened to management obtaining written evidence of call then generally passing onto another manager for a weekly meeting, so you are basically going to work each week with possible dismissal if the company feel the need to do so! Also a nightmare to book holidays, unless of course you are dating someone in a senior position or are part of the "bt clan" Basically the job is great for someone that does not have a heart or is a yes sir no sir person or someone that is willing to allow bt to brainwash them that everything they do is the best - when it is clearly not the case!

Viewing 10237 - 10239 of 10,843 Reviews

Glassdoor has 11,825 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.