BT Group reviews

3.7

68% would recommend to a friend

(10,814 total reviews)
avatar

Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
3.0
Mar 17, 2026

Lots to work on

Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn more about the telecoms industry. Plenty of opportunity to get stuck into delivering improvements.

Cons

Wider service needs a real re-think. They're trying to transform but progress is extremely slow, it could benefit from some proper outside professional help to focus on the right areas and bring service up to date, to take advantage of AI innovations etc.

3.0
Mar 15, 2026

BT - 9’s

Recommend
CEO approval
Business Outlook

Pros

Great benefits, good people. Good location

Cons

Too much change and too much transformation to offshore

Viewing 100 - 102 of 10,814 Reviews

Glassdoor has 11,796 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.